Cancellation & Refund Policy

Last updated: October 20, 2026

1. Overview

Nitrozen is a product of A2 Ventures, a sole proprietorship by Raghu Chinnannan (website: a2ventures.group). This policy outlines the terms for subscription cancellations and refunds for all Nitrozen plans. Payments are processed securely through Razorpay.

2. Subscription Cancellation

You may cancel your monthly subscription at any time from your billing settings or by contacting us at [email protected].

  • Cancellation takes effect at the end of your current billing period.
  • You will retain access to all paid features until the billing period ends.
  • After the billing period ends, your account will be downgraded to the free plan.
  • Your projects and changelog entries are never deleted upon cancellation.

3. Refund Policy

We want you to be satisfied with Nitrozen. Refunds are considered within 7 days of the original purchase date under the following conditions:

  • The service was not as described or did not meet the documented features.
  • You experienced technical issues that prevented you from using the service, and our support team was unable to resolve them.
  • You were charged incorrectly (e.g., duplicate payment or wrong plan amount).

4. Non-Refundable Cases

Refunds will not be issued in the following cases:

  • Lifetime deals after the 7-day refund window has passed.
  • Partial month usage — if you have actively used the service during the billing period.
  • Change of mind after the trial or evaluation period.
  • Failure to cancel a subscription before the renewal date.
  • Violation of our Terms of Service leading to account suspension.

5. Lifetime Plans

Lifetime plans are a one-time purchase that grants permanent access to the specified plan features with no recurring charges.

  • Refunds for lifetime plans are only available within 7 days of purchase.
  • The plan must not have been substantially used (e.g., no projects created or entries published beyond initial testing).
  • After the 7-day window, lifetime plan purchases are final and non-refundable.

6. How to Request a Refund

To request a refund, please email [email protected] with the following details:

  • Your registered email address
  • The plan you purchased
  • Date of purchase
  • Razorpay payment or order ID (found in your payment confirmation email)
  • Reason for requesting a refund

7. Processing Time

Once a refund is approved:

  • Refunds are processed within 5–7 business days.
  • The amount will be credited back to your original payment method via Razorpay.
  • Bank processing times may vary — please allow additional time for the refund to appear in your account.

8. Contact

If you have any questions about this policy or need assistance with a cancellation or refund, please reach out to us:

Registered Address:
A2 Ventures, 3-6A, Paravalikadu, Kanjampudhur, Vadugapatty, Sankari, Salem, Tamil Nadu, India - 637301.